RESUMO
Objetivo: Evaluar la accesibilidad del servicio de cita previa por Internet para servicios sanitarios de atención primaria y su adecuación a los requisitos exigidos por la legislación española. Método: Estudio descriptivo de la accesibilidad de 18 sitios web correspondientes a los servicios autonómicos de salud responsables del servicio de cita previa por Internet para servicios sanitarios de atención primaria. El nivel de accesibilidad se evaluó mediante cinco herramientas automáticas. Resultados: Solo seis sitios web declaran un nivel AA conforme con las pautas de accesibilidad WCAG 2.0. El nivel de accesibilidad web, según los requisitos legales en España, es bajo. La evaluación ha identificado los principales errores a solventar. Conclusiones: La mayoría de los servicios autonómicos de salud responsables de la cita previa por Internet deben mejorar el nivel de accesibilidad web y adecuarla a los requisitos de la normativa vigente
Objective: To assess the accessibility level of Internet appointment scheduling in primary care and the fulfilment of the requirements of Spanish legislation. Method: Descriptive study of the accessibility of 18 web sites corresponding to the autonomic health services responsible for Internet appointment scheduling for primary health care services. The level of web accessibility was evaluated by means of five automated tools. Results: Only six websites self-declared to be in compliance with level AA of WCAG 2.0. The level of web accessibility according to the legal requirements in Spain is low. The evaluation tools identified the main errors to be corrected. Conclusions: Most of the autonomic health services responsible for Internet appointment scheduling in primary care need to improve their level of web accessibility and ensure that it complies with Spanish legislation
Assuntos
Humanos , Bases de Dados de Citações , Registros Eletrônicos de Saúde/tendências , Acesso à Informação/legislação & jurisprudência , Informática em Saúde Pública/tendências , Registros Eletrônicos de Saúde/legislação & jurisprudência , Epidemiologia Descritiva , Atenção Primária à Saúde/organização & administração , Aplicações da Informática MédicaRESUMO
OBJECTIVE: To assess the accessibility level of Internet appointment scheduling in primary care and the fulfilment of the requirements of Spanish legislation. METHOD: Descriptive study of the accessibility of 18 web sites corresponding to the autonomic health services responsible for Internet appointment scheduling for primary health care services. The level of web accessibility was evaluated by means of five automated tools. RESULTS: Only six websites self-declared to be in compliance with level AA of WCAG 2.0. The level of web accessibility according to the legal requirements in Spain is low. The evaluation tools identified the main errors to be corrected. CONCLUSIONS: Most of the autonomic health services responsible for Internet appointment scheduling in primary care need to improve their level of web accessibility and ensure that it complies with Spanish legislation.
